Contact us

At P&N Bank our members always come first, so we make it easy for you to contact us in a number of different ways. Call us on 13 25 77, email us at, complete our online enquiry form or contact us via web chat. Choose the way that suits you, and we'll be ready to help.

Talk to us electronically

Web chat

Web chat

Simply click on the Web Chat icon along the bottom of any
page to get help right now with your account, application
 forms, our website and more from our online consultants.



Find us on Facebook to get in touch or keep up to date
with our news and community events.

Online enquiry

Online enquiry

To contact us online, please complete our online enquiry form and one of our team members will reply within one business day.



Follow us on Twitter to get your questions answered and find out the latest P&N news.


Other ways

Visit us - ATM & Branch Locator

Visit us

Find your nearest P&N branch with a list of locations and opening hours, then book an appointment.
Our 246 Adelaide Terrace branch has closed and moved to Ground Floor, 130 Stirling Street, Perth.
Call us

Call us

​Within Australia​ - ​Business Hours (Mon-Fri 8am-6pm, Sat 9am-5pm WST)
New accounts
Lost or stolen cards
Card fraud
P&N Conveyancing
​13 25 77

+61 8 9219 7511
Outside Australia - ​Business Hours (Mon-Fri 8am-6pm, Sat 9am-5pm WST)
Lost or stolen cards​
+61 8 9219 7609​
​Card fraud
Within Australia - ​Outside Business Hours
Lost or stolen cards 1800 648 027​
Card fraud  1300 705 750 
Outside Australia - ​Outside Business Hours
Lost or stolen cards +61 2 8299 9101
Card fraud +61 2 8299 9534
Within Australia - ​24 Hours
Phonelink telephone banking 13 25 77 
Outside Australia - ​24 Hours
​Phonelink telephone banking ​+ 61 8 9219 7609


Write to us

Write to us


PO Box 8609

Head Office

Level 7
130 Stirling Street

+61 8 9219 7660

We'll come to youSpeak to a home lender

Call us 7 days a week between 8am and 8pm on 13 25 77 and you can speak to one of our friendly home lenders. You can also meet our mobile lending team and make an appointment for them to visit you at your home, office or anywhere, at a time that's convenient to you.


Printed forms (pddf)

Printed forms (pdf)

To help you with your day to day banking, you'll find our commonly used printed forms here.

  • Calculators
  • Rates & Fees
  • Foreign Exchange
  • Security
  • How to

Here you'll find helpful tools and tips including calculators, rates and fees.

Calculator tools will help you when planning your loan, savings or weekly budget.

Find all the latest competitive rates and fees and applicable charges.

Plan your overseas holiday with our foreign exchange tools.

Find out how to manage your money safely with our regular security updates.

Got a question or need information? Check out the How to section for all the answers.

Get in touch

Talk to us via WebChat

Like us on Facebook

Follow us on Twitter

Contact us through our online form

​Give us a call on 13 25 77

We proudly support

  • Million Paws Walk
  • Perth Wildcats
  • Cancer Council WA
Careers | Privacy | Security | Terms & Conditions | Complaints & Compliments

2013 © Police & Nurses Limited (P&N Bank) ABN 69 087 651 876 AFSL/Australian Credit Licence 240701

To use this website you are required to read the Financial Services Guide (which you agree to be provided by accessing this link) and the Credit Guide (which you agree to be provided by accessing this link). Any advice given is general only and does not take into account your personal objectives, financial situation or needs. Please therefore consider whether it is appropriate for you. Please read the relevant Product Disclosure Statement (PDS) when considering whether a product is right for you. Unless otherwise stated P&N Bank is the product issuer. Rates stated are subject to change without notice. Fees and charges are payable. Lending Criteria applies to the approval of credit products and terms and conditions are applicable which are available on request.

QBE Insurance (Australia) Limited ABN 78 003 191 035 AFS Licence 239545 and QBE Life (Australia) Limited ABN 83 089 981 073 AFSL 245492 are the issuers of the insurance policies detailed. The Insurance products are not a product of, nor guaranteed by, Police & Nurses Limited. To decide if the product is right for you and for full terms and conditions (including limitations and exclusions), please read the PDS for the relevant product.