We're not usually one to blow our own trumpet but…
When it comes to accolades and awards that recognise how our efforts to make banking better for our customers, we like to make a bit of a song and dance. As everything we do is designed to empower you and enrich your financial well-being, winning awards for our products, tools and service tells us we’re on the right track.
Our recent awards
Roy Morgan Customer Satisfaction Awards
We were named Bank of the Year 2023 in the Roy Morgan Customer Satisfaction Awards.
Roy Morgan tracks customer satisfaction, trust, engagement, loyalty, advocacy and Net Promoter Scores across a wide range of industries and brands. Monthly Customer Satisfaction winners are recorded in each category throughout the year, with the annual award going to the company with the most monthly wins.
P&N Bank scored six straight monthly wins from January to June 2023 and achieved the highest 12-month average satisfaction score.
MFAA WA State Excellent Awards 2024
We were awarded the WA Mutual/Credit Union Lender Award by the MFAA. The annual awards recognise MFAA members who have excelled in areas including customer service, professionalism, ethics, growth, and innovation.
Money Magazine Best of the Best Awards 2024
We were awarded 'Best Value Long Term Deposit Award' at the 2024 Money Magazine Best of the Best Awards.
Money Magazine assess hundreds of product providers and thousands of their products, choices, and options as part of their award process to then celebrate lenders offering flexible variable home loans and term deposits.
RateCity Gold Awards 2024
Three of our home loans were recognised in the RateCity Home Loan awards.
Our & Basic Home Loan was awarded with the Best Small Deposit Home Loan award.
Our & Investor Home Loan was awarded with the Best Investor Variable Loan award.
And last but not least, our Fixed Home Loan - 2 Year was awarded the Best Investor 2-Year Fixed Interest Only Home Loan award.
Even more awards
Finder Awards 2023
2-year Fixed Rate Home Loan & Investor Basic Home Loan
MFAA WA State Excellent Awards 2023
Mutual/Credit Union Lender Award
DBM Australian Financial Awards 2023
Most recommended Customer-owned Bank & Best Customer Service
MFAA WA State Excellent Awards 2022
Mutual/Credit Union Lender Award
Mozo Experts Choice Awards 2021
Split-rate home loan
Australian Banking Innovation Awards 2020
Digital Lending
Finder Awards 2020
& Home Loan
MFAA WA State Excellence Awards 2020
Mutual/Credit Union Lender Award
DBM Australian Financial Awards 2020
Most Recommended Customer-owned Bank