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Due to planned maintenance, internet banking and our mobile app will be unavailable from 10:30pm Saturday 10th May through to 2:00am AWST Sunday 11th May. We apologise for any inconvenience.

There are a few reasons you might not receive your Secure SMS code. Your number could be blocked, recently changed or ported, or there may be delays with your telecommunications network.

If you’re having trouble getting SMS codes, try turning your phone off for five minutes and then turning it back on.

Still not receiving codes? Call us us on 13 25 77 for further assistance.