The financial hardship assistance we can provide you will depend on your circumstances, and what type of difficulty you're experiencing.
Assistance may be offered in the follow ways:
- assistance to sell,
- payment test,
- defer payments,
- reduced repayments - which may included an interest-only period,
- interest-only repayments,
- capitalising arrears - repayments recalculated over the remaining loan term, after the period of assistance has ended,
- loan restructure - via discussions with a lender,
- fee waivers.
We’ll assess each application on its merits and offer the type of help that is most appropriate to your situation.