Financial hardship
We're here to help if you're struggling financially and worried about meeting your loan or credit card repayments.
Your Financial Wellness
Your Financial Wellness is a free online tool designed to help you feel empowered to take control of your financial situation.
Financial coaching service
We’ve teamed up with Vinnies WA to offer customers in financial stress access to free and confidential financial coaching.
Other useful resources
If you're experiencing financial difficulty, there are other useful resources available that may help.
- National Debt Helpline
The National Debt Helpline can provide you with useful information to help you get your finances back on track. - The Small Business Debt Helpline (SBDH)
SBDH is a not-for-profit organisation that provides free, independent and confidential advice for small business owners facing financial difficulty. - MoneySmart
ASIC runs this free service to provide you with information and easy-to-use tools to help you manage your money, plan, invest, or pay off debt. - CreditSmart
Information about Comprehensive Credit Reporting and how financial hardship support may be reflected in your credit report.
We're here to help
Talk to us
Whether you’d prefer to chat to us over the phone, in person, or online, you can get in touch.
Get answers online
We’ve got heaps of info and answers to your questions in our comprehensive help centre.
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mymo by P&N Bank
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Financial wellbeing and why it’s important
We've explained what financial wellbeing is, and why it's important to help you get financially healthy this year.
The cost of living: Ways to save
If you’ve reassessed your budget and cut back on unnecessary expenses, the next thing you should do is get smarter with your spending.