New laws have recently come into effect which prohibit operators of regulated online gambling services from accepting credit card payments.
The Interactive Gambling Amendment (Credit and Other Measures) Bill 2023 aims to reduce the extent of gambling harm experienced by individuals from spending borrowed credit funds they may not have the means to repay, and brings online gambling in line with other forms of gambling for which credit cards already can’t be used.
We’re making changes to protect customers
The use of credit to pay for gambling services is on the rise and can cause significant financial stress for individuals and their families.
From 18 April 2024, changes will be applied to P&N Bank credit cards to block them being used as a payment method for online gambling services. The block relies on information provided by those organisations classified under certain online (and other) gambling-related merchant category codes. Any transactions identified from these operators will automatically decline.
As part of our commitment to responsible banking, P&N Bank joins other financial institutions who have already put similar blocks in place for their credit products.
Debit cards are not impacted
When it comes to spending your own money on gambling services, you have a choice. Customers can still use a debit card which is linked to a transaction account holding the individual’s own money.
We’re here to help
If you would like more information about these changes, please email info@pnbank.com.au or call 13 25 77.
If you or someone you know is problem gambling and needs extra support, consider the following resources.
- Gambling help online – Get free 24/7 support for anyone affected by gambling by calling 1800 858 858 or visit www.gamblinghelponline.org.au
- Bet Stop – A free Australian Government initiative to block yourself from all licensed Australian online and phone gambling providers. Visit www.betstop.gov.au
- Financial coaching service - Confidential financial coaching is available to P&N Bank customers through our partnership with Vinnies WA. Go to pnbank.com.au/financial-coaching-service to find out more.
Banking and Credit products issues by Police & Nurses Limited (P&N Bank) ABN 69 087 651 876 AFSL/Australian Credit Licence 240701.