We have made some changes to our fees and charges for savings and transaction accounts. These changes are effective 28 February 2023.
We’ve reduced some fees
| Fee name | Previous fee amount | New fee amount |
|---|---|---|
| Real Time Gross Settlement from another bank | $10.00 | $5.00 |
| Real Time Gross Settlement to another bank | $35.00 | $15.00 |
| Audit Certificate Fee | $50.00 | $25.00 |
We’ve removed some fees
| Fee name | Fee amount |
|---|---|
| Cheque/Voucher Retrieval Fee | $25.00 per item |
| EFT/Visa Voucher Retrieval Fee | $20.00 |
We’ve also updated the names and descriptions of some fees
Please note, there is no change to when the fee is charged or the amount of the fee charged. The updated fee name will appear on any statements provided to you from 28 February 2023.
| Previous fee name | Updated fee name | Description |
|---|---|---|
| Auto Transfer Dishonour | Auto Transfer Dishonour Fee | Charged where there are insufficient funds in your account when an internal or external auto transfer or BPAY payment is due to be made. |
| BPAY Future Dated Payment Dishonour | Auto Transfer Dishonour Fee | Charged where there are insufficient funds in your account when an internal or external auto transfer or BPAY payment is due to be made. |
| Auto Transfer (external - Staff assisted creation) | External Auto Transfer Fee | Staff assisted creation of a recurring auto transfer payment to another organisation. (Unlimited fee free on Easy Living Savings, Easy Living Deeming and Concession Account). |
| Overseas ATM withdrawal | Overseas Withdrawal Fee | When you use your VISA Debit card overseas to withdraw cash. |