Bank on your terms
Do it at home or at work, during the day or after hours. Bank online, anytime.
Secure messaging
Send us forms or documents securely and easily, or just get in touch.
Card controls
Get peace of mind with more control over your cards than ever before.
Open a new account
And start using it straight away with instant digital cards.
Getting started with internet banking
So much more than just banking online
Stay on top of your money
View your account balances, transaction history, and eStatements, whenever you need to. And, if you’re looking for a particular transaction, smart searches make it easy to find using keywords, dates, and amounts. Everything’s at your fingertips.
Pay your way
Pay your bills using BPAY or transfer money to your friends, between your own accounts, or send it overseas. Payments made using Osko and PayID are processed super fast, with no need to remember a BSB or account number. You can even get organised with scheduled and recurring payments to make sure you never forget to pay that bill.
Make things personal
Make your accounts feel more “you”. Set up alerts on your accounts or cards and know when money’s coming and going. Personalise your account names so you don’t mix up your holiday fund with your rainy-day fund. And the best part? It can all be done with just a few clicks.
Get stuff done
We’ve got all the nitty-gritty covered, too. You can update your details. Get online payment approvals from other card holders on your account. Activate your card and change your PIN, or request changes to your transaction and transfer limits. We’ve made it easy to get the job done.
Your cards, your way
Easily switch on and off transaction types – such as in-store, online, overseas, or Visa payWave. Access your card details for those impulse buys, lock or limit your card if you lose it, and unlock it if you find it. If you don’t find it, cancel it and get an instant digital replacement. It's all possible with card controls.
Open an account online while the kettle boils
You can open an everyday, savings or term deposit account via internet banking in just minutes. And because we know life gets busy, we’ve made the process as fast and convenient as possible, with instant access to your account and card.
Log in
Once you're logged in, select 'Apply' from the main menu in internet banking to get started.
Choose your product
Have a squiz and decide which account you'd like to open. Once your choice is made, you can opt in to receive a Visa Debit card if applicable.
Transfer some money
If you've selected a term deposit, you'll need to transfer your opening deposit from an existing P&N Bank account. Ka-ching!
You're done!
Too easy. Your account can be used right away, and your instant digital card can be added to a digital wallet or used for online purchases.
Think of us as your online bodyguard
Shopping. Paying bills. Transferring money. Let’s face it, we’re more connected to the online world than ever. So, it’s good to know that when it comes to online payments, we’ve got your back.
Take our SMS security codes, for example. When you make a transfer to a new payee or change your details (say, your password or address) using internet banking, we’ll send you an SMS code. You enter the code, and we know it’s you. And that’s just one of the ways we keep you, your personal information, and your money safe.
Noticed something suspicious?
If you suspect the security of your accounts has been compromised, please contact us immediately.
We're here to help
Do more, digitally
Learn more about our budgeting app, digital wallets, instant digital cards, and more.
Get answers online
We’ve got heaps of info and answers to your questions in our comprehensive help centre.
Want to speak to a human?
Call us on 13 25 77, pop into your nearest branch or chat with us online.
We've got all things internet banking covered
To access our digital banking services, you’ll first need to register for internet banking.
- If you joined P&N Bank online, you'll already be registered and should have received your password.
- If you joined in-branch, you can register there with the help of the team. Alternatively, a quick call to our team on 13 25 77 can get you registered.
Once registered, you can log in to internet banking from the website, or download the mobile app from the app store. Use your internet banking credentials to log in.
It’s a good idea to update your password regularly to keep your account secure.
If you know your current internet banking password: Log in and go to Settings > Change Password
If you’ve forgotten your password: No worries – you can reset it from the internet banking login page. We’ll ask a few questions to verify your identity, then send you a temporary password via SMS. You’ll be asked to change this password when you first log in.
Need help? Call us on 13 25 77, and our friendly team will be happy to assist.
eStatements are PDF versions of your bank account statements, available through internet banking or the mobile app. Being registered for eStatements also allows us to send you other communications electronically.
Once you're registered for eStatements, you’ll no longer receive paper statements in the mail – but you can opt out of eStatements and back into paper statements at any time.
To register for eStatements:
- Log in to internet banking or the mobile app.
- Go to Settings > Manage eStatements.
- Select your preferred email address, accept the terms and conditions, and save.
eStatements are provided free of charge, and we’ll email you when a new eStatement is available to view.
If you notice a suspicious transaction on your account, or there’s activity you don’t recognise, please contact us during business hours on 13 25 77 or visit your nearest branch. We’ll help you review the details of the transaction and explain what you need to do next.
For your peace of mind you can lock your card using card controls whilst you investigate.
Often, there’s a perfectly innocent explanation for an unusual transaction. For instance, sometimes the merchant name that appears in your transaction history is different to the merchant’s business name.
A quick Google search can often help you identify where the transaction was processed. Likewise, if you have a joint account, it might be worth checking whether the other card holder has made a purchase you're not aware of.